Telehealth Visits

Convenient care and guidance from home when appropriate

Smiling healthcare professional with a purple stethoscope working on a laptop in a clinical setting.

When Telehealth May Be Appropriate

Telehealth visits are offered for specific follow-up care when an in-person visit is not necessary. At Children’s Health Services, telehealth is currently used for ADHD follow-up appointments, based on provider approval.

Telehealth is not a replacement for routine well visits or sick care. Your provider will determine whether a telehealth visit is appropriate based on your child’s age, medical history, and care needs.

What to Expect From a Telehealth Visit

A telehealth visit is a scheduled appointment conducted through a secure video platform. These visits are focused and designed to provide efficient follow-up care.

  • Review symptoms and medical history
  • Visually assess your child when appropriate
  • Discuss treatment or next steps
  • Determine whether in-person care is needed

Telehealth visits allow families to connect with their provider without coming into the office when follow-up care can be handled safely and effectively from home.

Scheduling a Telehealth Appointment

Telehealth visits are scheduled appointments and must be approved by your child’s provider.

To request a telehealth visit:

  • Call our office during regular business hours, or
  • If your child is an established telehealth patient, log in to the patient portal to request an appointment

Telehealth is available only for established patients who have ongoing care and consistent follow-ups with their provider. Our staff will guide you through scheduling and next steps if telehealth is recommended.

Smiling young woman wearing a lavender sweater sitting at a table with a smartphone in front of her.

Telehealth FAQs

Helpful information about virtual visits

Do we need to be established patients to use telehealth?

Yes. Telehealth is available for established patients and offered when a provider determines it is appropriate.

What types of visits are available through telehealth?

Telehealth visits may be appropriate for certain follow-up appointments, including ADHD management and mental health–related follow-ups, when approved by your provider. Telehealth is not intended to replace in-person care, and your provider will determine if a virtual visit is appropriate for your child’s needs.

Are telehealth visits scheduled or on-demand?

Telehealth visits are scheduled in advance and coordinated through our office or patient portal.

What if my child’s symptoms worsen?

If symptoms change or worsen, contact our office. You may be advised to come in for an in-person visit or seek additional care.